Frequently Asked Questions

This is my first time using the new website, how do i access my account

Kindly initiate a password reset

How do I access my member benefits?

Log in using your email and password. 

 I want to register for my colleagues, how can I do this?

Kindly complete each registration one after the other using the appropriate log-in information. Alternatively email if you are registering for more than 5 people.

How can I add someone to our membership group?

Only administrators or the RCM office can add members to your membership bundle. Account Administrators should log-in to their account,  can view and manage bundle members from within the bundle administrator's profile.  Bundle administrators can add to their bundle any non-member contact whose email address is not already in your Wild Apricot database.

To add a new member to the bundle, the bundle administrator clicks the Add member button.

What is your cancellation policy?

  • Cancellation more than 2 weeks before course: Refund less 10% admin fee
  • Cancellation less than 2 weeks to course start date: No refund
  • COVID-19 exemptions: refund less card processing fee for COVID-19 related cancellations OR full refund to Rec MB membership account for use at a later date.

About the Rebrand

What did we change?

We updated the logo,  brand colors and domain name.

How does this affect our members?

We are simply renewing our commitment to you, our members, allies, colleagues in the field that represent what recreation is across the province. Using our new logo and colors, we continue to be the hub in training, networking and advocacy of recreation as a fundamental service for our communities.

How does it affect my membership?

This change has no effect on membership fees or membership structure.

How can i contact you?

Please visit our Contact Page for our updated  details. 

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